CSDL Luận văn - Luận án
A case study of the strengths and weaknesses of the receptionist's performance at Fusion Maia Beach Resort and some suggestions
Số trang:
55 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Dai hoc Duy Tan
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2017
Ngôn ngữ: English
Chủ đề:
English--Tourism
Tóm tắt:
Show many basic definitions of tourism, hotel busines and especially the reception sector. An overview of Fusion Maia will be presented, introduce the basic background of foundation and development, organizational structure, duties of each department, status of arrival guests and status of Fusion Maia reception department. The hotel business of Fusion Maia will be analyzed and evaluated.
Luận văn liên quan
- An investigation into the real situation and some solutions for improving the service quality of the restaurant department at Grand Sunrise Boutique hotel
- An investigation into the real situation and some solutions for improving the quality of breakfast buffet service of bistecca restaurant at New Orient hotel
- An investigation into the real situation and solutions to improving the quality of human resources at Royal Lotus Danang hotel
- An investigation into the real situation and some solutions for improving the service quality of the spa at New Orient Hotel
- An investigation into factors affecting customer satisfaction on reception department at Maximilan Danang beach hotel and some solutions for improving customer satisfaction