3491An investigation into the serving quality of the guiding staff of Hue monuments conservation centre
Chapter 1. Introduction; Chapter 2. Theoretical background; Chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Suggestions.
3492An investigation into the serving staff for buffet breakfast at Hoang Anh Gia Lai and suggestions for better service
In this graduation paper, I have focused on searching the work of the service staff in Food and Beverage department at Hoang Anh Gia Lai hotel. In particularly, I researched real status of the Food and Beverage department, and gave some tables for evaluation and analyses to improve service quality of Hoang Anh Gia Lai hotel. Besides, I had some suggestions so as to contribute to the development of this hotel.
3493An investigation into the situation and some solutions for improving the serving operation for in-house guests of the receptionist at Truong Son Tung II Hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3494An investigation into the situation and some solutions to improve the quality of service at reception department of gaston hotel Da Nang
Chapter 1: Is theoretical background about hotel business and Reception Department; Chapter 2: Is case description describing the overview of the Reception Department at Gaston hotel; Chapter 3: Includes real situations at the Reception Department with the analysis and evaluation.
3495An investigation into the situations and some solutions to attract international travelers in the context of Covid-19 pandemic in HaiAn Riverfront Hotel Da Nang
In this graduation thesis, I would like to find out the situation and some solutions to attract international travelers in the context of the typical covid-19 at HhaiAian Riverfront Hotel Da Nang. Besides, the hotel will be analyzed in terms of facilities and quality of the sales and marketing department. I hope that, with this recommendation, the hotel will strengthen its service quality.
3496An investigation into the strengths and the weaknesses of front office department in royal lotus Hotel Danang and some suggestions for improving its service quality
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3497An investigation into the strengths and the weaknesses of reception department and some solutions to improving the quality of reception services at Salmalia Boutique & SPA
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
3498An investigation into the strengths and the weaknesses of reception department and some solutions to improving the quality of reception services in Satya Danang hotel
This graduation paper focused on the real situation and solution to improve the service quality of the reception Department at Satya Da Nang Hotel. In my paper, I present some tables of the number of guests as well as Satya Da Nang Hotel’s business to make it clearer. After discussing those problems, I will give some solutions and suggestions to improve the service quality of the reception Department at Satya Da Nang Hotel.
3499An investigation into the strengths and the weaknesses of reception department in sheraton grand da nang resort and some suggestions for improving its service quality
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.
3500An investigation into the strengths and the weaknesses of the service quality and some suggestions to attracting Asian guests to Lamuno Hotel
The graduation paper directly shows an investigation of the strengths and the weaknesses of the service quality in Lamuno Hotel. Subsequently, there is an analysis of some problems in the hotel’s service quality. From the discussion, I would like to give some suggestions for the hotel and I hope that my recommendations can help Lamuno Hotel develop and attract many Asian guests. Besides, the hotel has been exceeding their guest expectations and contributing to the growth of hospitality industry of Da Nang city.