ý kiến bạn đọc

Supervisory skill builders for restaurant and foodservice operations : conducting orientation and training: 3th ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview; How well do you conduct orientation and training?; Orientation; Diversity training; Training; The four- step training method; Make training stick;...

Supervisory skill builders for restaurant and foodservice operations : handling problems and conflict: 3th ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview; How well do you handle problems and conflict?; Problem-Solving; Problem- Solving through diversity; Conflict; Tension in the workplace; Managing difficult people.

Supervisory skill builders for restaurant and foodservice operations : effective communication: 3rd ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview; How well do you communicate?; Myths of communication; Roadblocks to effective communication; Communicating with a diverse audience; The elements of communication; Nonverbal communication; Verbal communication; Listening; Using communication resources; Using the telephone.

Supervisory skill builders for restaurant and foodservice operations : time management: 3rd ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview; How well do you manage your time?; Where does the time go?; Developing time management skills; Diversity and time management; Tools for time management; Time management people skills; Procrastination.

Supervisory skill builders for restaurant and foodservice operations : leadership: 3th ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview; How well do you use your leadership skills?; What is leadership?; Traits of leaders; Understanding diversity; The Myths surounding diversity; Influence; Leadership styles; Varying your leadership style; Assertiveness.