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Business communication today

Tác giả: Courtland L. Bovee, Jonh V. Thill

Foundations of business communication, the writing process; Letters, memos, e-mail, and other brief messages; Information and technology; Reports and oral presentations; Employment messages; Special topics in business communication.

Project management : a managerial approach : 4th ed.

Tác giả: Jack R. Meredith, Samuel J. Mantel, Jr.

Introduction project initiation, project implementation, project termination.

Organizational behavior : 4th ed.

Tác giả: Don Hllriegel, John W Slocum, Richard W Woodman

This book presents three major parts such as individual processes, group and interpersonal processes and organizational processes.

Services marketing an Asia : managing people, technology and strategy

Tác giả: Christopher Lovelock, Jochen Wirtz, Hean Tat Keh

Understanding services, focus on customers and managing relationships, creating value in a competitive market, planning and managing service delivery, Issues for senior management.

The skilled facilitator : a comprehensive resource for consultants, facilitators, managers, trainers, and coaches

Tác giả: Roger Schwarz

Part 1: Getting started; Part 2: Sentence basics; Part 3: Sentence development; Part 4: Common sentence problems and how to avoid them; Part 5: Paragraph basic; Part 6: Paragraph development; Part 7: Common paragraph problems and how to avoid them,...