CSDL Luận văn _ Luận án

A case study of strengths and weaknesses of reception department at herriott hotel & suite danang and some suggestions for improving its service quality
  • Tác giả: Dang Thi Hanh Nguyen |
  • Giảng viên hướng dẫn: Phan Thi Thuy Tien, M.A |
  • Chuyên ngành: Tiếng Anh Du lịch

Chapter 1: Introduction; Chapter 2: The theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.

An investigation into the real situation and some solutions for improving the service quality of the housekeeping department at Lasenta Boutique Hotel
  • Tác giả: Nguyen Thanh Trung |
  • Giảng viên hướng dẫn: Mai Lan Thi, M.A |
  • Chuyên ngành: Tiếng Anh Du lịch

Chapter 1: Introduction; Chapter 2: The theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.

An investigation into the real situation and some solutions for improving the service quality of housekeeping department at Green Apple Hotel
  • Tác giả: Nguyen Thi Thuong |
  • Giảng viên hướng dẫn: Tran Thi Thuy Phuong, MA |
  • Chuyên ngành: Tiếng Anh Du lịch

Chapter 1: Introduction; Chapter 2: The theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.

An investigation into the strengths and weaknesses of the food and beverage services at four points by sheraton danang and some suggestions to improving its service quality
  • Tác giả: Vo Le Vi |
  • Giảng viên hướng dẫn: Luong Kim Thu, MA |
  • Chuyên ngành: Tiếng Anh Du lịch

Chapter 1: Introduction; Chapter 2: The theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.

An investigation into the real situation and some solutions to improving the service quality of the food and beverages department at Da Nang Golden Bay Hotel
  • Tác giả: Pham Trong Du |
  • Giảng viên hướng dẫn: Huynh Vu Chi Tam, M.A |
  • Chuyên ngành: Tiếng Anh Du lịch

Chapter 1: Introduction; Chapter 2: The theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.