An investigation into the real situation and some solutions to improving english quality of reception staff at Bamboo Green hotel

• Tác giả: Ngo Minh Hoan |
• Giảng viên hướng dẫn: MA. Nguyen Thi Bich Giang |
• Chuyên ngành: Tiếng Anh Du lịch

Chapter 1: introduction; Chapter 2: theoretical background; Chapter 3 : case description; Chapter 4 : analysis and evaluation; Chapter 5: conclusion and Cuggestions