CSDL Luận văn _ Luận án

Chủ đề: Tourism--Service quality

  • Duyệt theo:
An investigation into real situation and some solutions to improve the quality of facilities at Jolia Hotel & Apartment
  • Tác giả: Nguyen Vu Tram Anh |
  • Giảng viên hướng dẫn: MA. Doan Thi Dieu Lan |
  • Chuyên ngành: Tiếng Anh Du lịch

This study is carries out an investigation into real situation and some solutions to improve the quality of facilities at Jolia hotel & apartment. It will figure out the importance and influence of facility to service quality at the hotel, raise practical problems and suggest positive solutions to improve the situation.

An investigation into the real situation and some solutions to improve the quality of food and beverage services at Jolia Hotel & Apartment
  • Tác giả: Huynh Thi Thien Thu |
  • Giảng viên hướng dẫn: MA. Le Dieu My |
  • Chuyên ngành: Tiếng Anh Du lịch

Chapter 1: The Introduction includes rationale, aims and objectives, scope of the study, method and organization of the study; Chapter 2: Theoretical background revolves around the themes of hotel, food and beverage services; Chapter 3: Case description overviews both JOLIA Hotel & Apartment or F&B Department at here; Chapter 4: Analysis and evaluation the real situation on F&B services’ quality; Chapter 5: Difficulties and suggested solutions to improve the quality of F&B Services at JOLIA H&A; Chapter 6: Conclusion and suggestions.

An investigation into the real situatio of food and beverage department and some solutions for attracting customers during the Covid 19 pandemic at Risemount Premier Resort
  • Tác giả: Nguyen Thi Tu Uyen |
  • Giảng viên hướng dẫn: MA. Vo Thi Phuong Thao |
  • Chuyên ngành: Tiếng Anh Du lịch

Investigate in details of the entire current status of F&B department at Risemount Premier Resort; Figure out strong points and weak points in service’s quality; Suggest some effective solutions to attracting tourists during the Covid 19 pandemic.

An investigation into the real situation and solutions to improving the quality of tours at Omega tour company
  • Tác giả: Pham Phu Trung |
  • Giảng viên hướng dẫn: Phan Thi Tinh Tam |
  • Chuyên ngành: Tiếng Anh Du lịch

The purpose of the research is assessing the quality of programs as well as tourism and business efficiency at the company. From then propose some solutions in order to improve the quality of the tourism program in the company.

An investigation into the real situation and some solutions to improving the service quality of reception service at Lang Co beach resort
  • Tác giả: Nguyen Thi Kim Dung |
  • Giảng viên hướng dẫn: MA. Phan Thi Le Huyen |
  • Chuyên ngành: Tiếng Anh Du lịch

Part a. Introduction; Part b. Content (chapter 1. Theoretical background; chapter 2. Case description; chapter 3. Analysis and evaluation); Part c. Conclusion and suggestions.