CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation of the strengths and the weaknesses of reception department of Bamboo Green Hotel in Danang and some suggestions
- Tác giả: Le Thi Suong |
- Giảng viên hướng dẫn: Tran Huu Hung, P.G. |
- Chuyên ngành: Tiếng Anh Du lịch
The importance of an investigation of the strengths and weakness of Bamboo Green's reception department and some solution. The correct appreciation of the service quality of Bamboo Green's reception department. The improvement of the weaknesses in the hotel after the investigation.
A case study of the current situation of the reception department at Bamboo Green Hotel and solutions to improving its service
- Tác giả: Van Hoang Cong |
- Giảng viên hướng dẫn: Le Thi Khanh Lam |
- Chuyên ngành: Tiếng Anh Du lịch
Contents: Theoretical background, Case description, Ananlysis and evaluation.
An investigation into the real situations and solutions to improving the quality of services at Orient Hotel
- Tác giả: Truong Thi My Duyen |
- Giảng viên hướng dẫn: Tran Thi Ngoc Tuyen, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Contents: Theoretical background, Case description of Orient Hotel, Analysis and evaluation of the quality of service at Orient Hotel.
An investigation into the real situation of the quality of the housekeeping service and solutions to attracting domestic tourists to SeaPhoenix Hotel
- Tác giả: Huynh Thi Hoai Thuong |
- Giảng viên hướng dẫn: Phan Thi Le Huyen |
- Chuyên ngành: Tiếng Anh Du lịch
Theoretical background about hotel business and housekeeping service. Case description describing the overview of Seaphoenix Hotel and housekeeping service at this resort. Includes real situation about housekeeping activities with the analysis and evaluation.
A case study of the strengths and weaknesses of the food and beverage service at Novotel Da Nang and some solutions to improving the service
- Tác giả: Nguyen Thanh Thien Sa |
- Giảng viên hướng dẫn: Le Thi Kim Uyen, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Theoretical background about hotel business and food and beverage service. Case description the overview of Novotel Da Nang and food and beverage service at this hotel, specifically at The Square. Includes real situation about service quality at The Square restaurant with analysis and evaluation.