CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the service quality of the reception department of memority hotel & villas in Hoi An city and some solution to improving it
- Tác giả: Du Thi Huyen Vy |
- Giảng viên hướng dẫn: Tran Thi Tho |
- Chuyên ngành: Tiếng Anh Du lịch
This study uses a variety of methods such as observation, analysis, and evaluation. To complete the survey and make comments have combined the knowledge and the real working situation of the hotel receptionist.
An investigation into the real situation and solutions to attract tourists to Muong Thanh Luxury Song Han hotel
- Tác giả: Nguyen Thi Vu Nha |
- Giảng viên hướng dẫn: Tran Thi Tho |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Is the Theoretical Background on hotel, hotel business, and marketing activities to attract tourists in hotel tourism; Chapter 2. Is a case Description describing the overview of Muong Thanh Luxury Hotel and the actual situation of the marketing situation to attract tourists of this hotel; Chapter 3. Will involve the current situation and some solutions to attracting tourists to Muong Thanh Luxury Song Han.
An investgation into the real situation and some solutions to improving the service quality of the reception department at Bao Son international hotel
- Tác giả: Nguyen Thu Truong An |
- Giảng viên hướng dẫn: Nguyen Thi Kim Man |
- Chuyên ngành: Tiếng Anh Du lịch
This study will research the whole operation of reception department at Bao Son International hotel in all aspects, especially, focus on the real situations and solutions to improving the service quality of the receptionist at Bao Son International hotel.
An investigation into the real situation of the front office department at luxtery hotel and some solution to improving its operations
- Tác giả: Nguyen Thi Phuong Dung |
- Giảng viên hướng dẫn: Le Thi Khanh Lam |
- Chuyên ngành: Tiếng Anh Du lịch
This study mainly focuses on researching the working of staffers at the Front Office Department, the attitude of guests about the service and analyzes the number of guests from 2017 to 2019 at Luxtery Hotel. Thus, it will find out the measures to satisfy the needs of guestss, and recommend some solutions to improving the service quality of the Front Ofice Department.
An investigation into the real situation and some solutions to improving the buffet food service of food and beverage department at belle Maison hotel
- Tác giả: Nguyen Thi Anh |
- Giảng viên hướng dẫn: Doan Thi Dieu Lan |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Is theoretical background about hotel business and Food and Beverage Department; Chapter 2. Is case description about the overview and Food and Beverage department at Belle Maison hotel; Chapter 3. Includes analysis and evaluation of the quality of F&B department service and Some Solutions to Improving the Buffet Food Service of Food and Beverage Department at Belle Maison Hotel.