CSDL Luận văn _ Luận án
Chủ đề: English--Tourism
An investigation into the real situation of reception department of SeaShore Hotel & Apartment in Danang and some solutions to improving its service quality
- Tác giả: Le Thi Ngan |
- Giảng viên hướng dẫn: MA. Phan Thi Nhu Gam |
- Chuyên ngành: Tiếng Anh Du lịch
Learn about the reception department at the SeaShore hotel, including its functions, duties, service methods, and importance; Analyze the service quality of the reception department at the SeaShore hotel; Identify the benefits and drawbacks of the reception department service quality method at the SeaShore hotel; Suggest some ways to improve the service quality of the reception department of SeaShore Hotel.
An investigation into the real situation and some solutions for improving the service quality of Food and Beverage department at Shanghai Hotel, Nghe An Province
- Tác giả: Thai Thi Oanh |
- Giảng viên hướng dẫn: MA. Huynh Vu Chi Tam |
- Chuyên ngành: Tiếng Anh Du lịch
Investigating the F&B services; Examining strong points and weak points of the F&B department’s service quality at Shanghai Hotel; Proposing some solutions to improve the service quality of F&B department at Shanghai Hotel.
An investigation into the real situation and some solutions to improving the quality of the reception department at Hodi Hotel
- Tác giả: Vo Thi Quynh |
- Giảng viên hướng dẫn: MA. Phan Thi Thuy Tien |
- Chuyên ngành: Tiếng Anh Du lịch
Investigate in details into the quality of the reception department in Hodi Hotel; Determine the strong points and weak points in the reception department of Hodi Hotel; Suggest some proficient solutions to improve the reception department’s quality at Hodi Hotel.
An investigation into the real situation and some suggestions to improving the service quality of the reception department at Ban Thach Riverside Hotel & Resort
- Tác giả: Duong Mai Thao Ly |
- Giảng viên hướng dẫn: MA. Bui Thi Chung |
- Chuyên ngành: Tiếng Anh Du lịch
To investigate in details into the service quality of the reception department at Ban Thach Riverside Hotel & Resort; To find out the pros and cons of reception deparment at Ban Thach Riverside Hotel & Resort; To propose some suggestions to improve and advance the service quality of reception department at Ban Thach Riverside Hotel & Resort.
An Investigation into the real situation and some solutions to enhancing the efficiency of services of the front office at Citadines Pearl Hoi An
- Tác giả: Nguyen Thi Thanh Van |
- Giảng viên hướng dẫn: MA. Le Dieu My |
- Chuyên ngành: Tiếng Anh Du lịch
Research on the general issues of operation of the reception department in Citadines Pearl Hoi An hotel; Analyze the current situation of service quality of the front desk department at the hotel; Propose solutions to overcome the service quality as well as the working process of the front office at Citadines Pearl Hoi An hotel.