CSDL Luận văn _ Luận án

Khoa Tiếng Anh

  • Duyệt theo:
The analysis of a suggested translation of the report on global economy and cooperation 2008/2009
  • Tác giả: Ngo Luu Nha Phuong |
  • Giảng viên hướng dẫn: Tran Huu Hung |
  • Chuyên ngành: Tiếng Anh Biên - Phiên dịch

Content includes five chapters such as introduction, theoretical background, suggested translation, analysis, difficulties and solutions.

Service of front office department in Hoang Anh Gia Lai Plaza hotel - a case study
  • Tác giả: Hoang Thi Thuyen |
  • Giảng viên hướng dẫn: NGUYEN THI HONG NHAN |
  • Chuyên ngành: Tiếng Anh Biên - Phiên dịch

Presenting five chapters such as introduction, theoretical background on service of front department, service of front office department in Hoang Anh Gia Lai Plaza hotel, suggestions.

A case study of some methods of advancing the quality of services in the Hoi An Pacific hotel
  • Tác giả: Nguyen Thi Tuyet Huong |
  • Giảng viên hướng dẫn: Nguyen Manh Quang |
  • Chuyên ngành: Tiếng Anh Biên - Phiên dịch

Presenting five chapters: Introduction, theoretical background, case description, analysis and evaluation, suggestions.

Real situations to improve the quality of service in hotel business at Bamboo Green central hotel central
  • Tác giả: Nguyen Bich Quynh Trang |
  • Giảng viên hướng dẫn: Tran Thi Tho |
  • Chuyên ngành: Tiếng Anh Biên - Phiên dịch

Introduction; Hotels and quality of service in hotel business, evaluation of the quality of service in hotel business; Case description, Analysis and evaluation; The orientations and major solutions to improve the quality of service at Bamboo Green hotel; Conclusion and implication.

Solutions to better the reservation and check in processes at Danang hotel
  • Tác giả: Nguyen Ha Anh Thu |
  • Giảng viên hướng dẫn: Huynh Vu Chi Tam |
  • Chuyên ngành: Tiếng Anh Biên - Phiên dịch

Introduction; Theoretical background about hotel and hotel products, hotel business, guest resources, receiptionist,..; Case description; Analysis and evaluation; Suggestions.