CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the strengths and weakness of spa deparment of Pho Hoi Riverside Resort and some solution to enhancing its service quality
- Tác giả: Huynh Doan Trang |
- Giảng viên hướng dẫn: Nguyen Thi Phu |
- Chuyên ngành: Tiếng Anh Du lịch
Presenting about theoretical background of tourism, tousist, hotel, hotel business, service quality in hotel and some factors affecting service quality in resort; Giving some information about Hoi An, Pho Hoi Riverside Resort; Analysis and evaluating the attending quality of the Spa department.
An investigation into front office department at Vanda Hotel and some solutions to overcoming its shortcomings
- Tác giả: Huynh Thi Kim Thanh |
- Giảng viên hướng dẫn: Du Thi Trang Anh |
- Chuyên ngành: Tiếng Anh Du lịch
Part A includes the rationale for choosing the topic, the aims and objectives of study, the scope of the organization of the study; Part B includes theoretcal background, case description, analysis and evaluation; Part C includes conclution and suggestions.
An investigation into the real situation of attracting mice guest to Rivertown Hotel and some suggestions
- Tác giả: Nguyen Thi Thuy Duyen |
- Giảng viên hướng dẫn: Phan Thi Nhu Gam |
- Chuyên ngành: Tiếng Anh Du lịch
Part A includes the rationale for choosing the topic, the aims and objectives of study, the scope of the organization of the study; Part B includes theoretcal background, case description, analysis and evaluation; Part C includes conclution and suggestions.
An investigation into the accommodation service quality of housekeeping department in Thu Do Hotel and some suggestions
- Tác giả: Pham Vo Cat Tien |
- Giảng viên hướng dẫn: Le Thi Hoang Van |
- Chuyên ngành: Tiếng Anh Du lịch
Hotels and accommodation service quality of hotel's housekeeping department; Real situation of accommodation service quality of housekeeping deparment at Thu Do Hotel; Analysis and evaluation.
A study of strong and weak points of food and beverage service in Watercourt Restaurant Laguna Resort in Lang Co, Hue city
- Tác giả: Duong Thi Vi Ha |
- Giảng viên hướng dẫn: Nguyen Thi Kim Man |
- Chuyên ngành: Tiếng Anh Du lịch
Theoretical background about food and beverage service; The case description describing the overview of Laguna Resort in Lang Co and beverage service at this resort; Incledes the real situation about food and beverage service with the analysis and evaluation.