CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions to atracting customers to touristm services of Global inex company
- Tác giả: Phan Thi Thuy An |
- Giảng viên hướng dẫn: Tran Thi Ngoc Tuyen |
- Chuyên ngành: Tiếng Anh Du lịch
Some theories about marketing activities at atract tourists in travel business enterprises; The Global inex status as a marketing atraction for domestic and international tourists; Some marketing solutions to atract domestic and international toursts at Global Inex Com.
An investigation into the real situation and some solutions to improving the customer service performance of front office at Royal Family Hotel, Da Nang city
- Tác giả: Huynh Thi Phuong Hang |
- Giảng viên hướng dẫn: Huynh Vu Chi Tam |
- Chuyên ngành: Tiếng Anh Du lịch
Part A is the introduction of the graduation paper including rationale, aims and objectives, scope of the study, method of the study and study's organization; Part B is talk about the development; Part C is some solutions to improving the customer service performance of front office at Royal Family Hotel.
Strategies to attract tourists to Golden Sea Hotel Da Nang in Low Season
- Tác giả: Nguyen Thi Thuy Lam |
- Giảng viên hướng dẫn: Le Thi Khanh Lam |
- Chuyên ngành: Tiếng Anh Du lịch
Part A is the introduction of the graduation paper including rationale, aims and objectives, scope of the study, method of the study and study's organization; Part B is talk about the development; Part C is strategies to attract tourist to the low season Golden Sea Hotel Da Nang and the consclusion.
An investigation into the real situation and some solutions to improving the food and beverage service at Belle Maison Parosand Da Nang Hotel
- Tác giả: Pham Nguyen Quoc Anh |
- Giảng viên hướng dẫn: Nguyen Quynh Chi |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I is theoretical background about hotel business and food and beverage service; Chapter II is case description describing the overview of Bell Maison Perosand Da Nang and food and beverage service at this hotel, specifically at The Big Plate; Chapter III includes real situation about service quality at The Big Plate restaurant with analysis and evaluation.
The real situation and solutions to the improvement in the performance of the guest relation office in Crowne Plaza Da Nang
- Tác giả: Nguyen Thi Dieu Huyen |
- Giảng viên hướng dẫn: Cao Ngo Thuy Duyen |
- Chuyên ngành: Tiếng Anh Du lịch
Part A includes the rationale for choosing the topic, the aims and objectives of study, the scope of the organization of the study; Part B includes theoretcal background, case description, analysis and evaluation; Part C includes conclution and suggestions.