CSDL Luận văn _ Luận án
Khoa Tiếng Anh
The real situation of catering service quality at Bluesun Hotel and some solutions to improving this issue
- Tác giả: Khuong Thi Thom Thao |
- Giảng viên hướng dẫn: Kieu Thi Dong Thanh |
- Chuyên ngành: Tiếng Anh Du lịch
Part A is the introduction of the graduation paper including rationale, aims and objectives, scope of the study, method of the study and study's organization; Part B is talk about the development; Part C is some solutions to improving the catering service qualityof at Bluesun Hotel.
An investigation into the real situation and some solutions to improving the restaurant's quality at Sea Garden Hotel
- Tác giả: Nguyen Cao Cam Tien |
- Giảng viên hướng dẫn: Tran Thi Thuy Phuong |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I is theoretical background about hotel, restaurant department, the quality of restaurant in hotel; Chapter II is case decription describing the overview of Sea Garden Hotel (history and development, restaurant department); Chapter III is the analysis and solutions of the problems.
An investigation into the real situation and some solutions to improving quality of front desk service at Hoang Dai 2 Hotel Da Nang
- Tác giả: Pham Thu Huyen |
- Giảng viên hướng dẫn: Vu Van Thinh |
- Chuyên ngành: Tiếng Anh Du lịch
Part A is the introduction of the graduation paper including rationale, aims and objectives, scope of the study, method of the study and study's organization; Part B is talk about the development; Part C is some solutions to improving the customer service performance of front office at Hoang Dai 2 Hotel Da Nang.
An investigation into the real situation of housekeeping department of Hoang Dai II Hotel and some solutions to improving service quality
- Tác giả: Le Quang Hoang Linh |
- Giảng viên hướng dẫn: Ho Thi Huyen Trang |
- Chuyên ngành: Tiếng Anh Du lịch
The first chapter introduces the theoretical background used to analyze and give solutions in this research paper; The second chapter is the case description wich helps reader approach to organizational structure of the Hoang Dai II Hotel ; In the last chapter, by analyzing the strenghts and the weakneses of housekeeping department in the second chapter.
An investigation into the real situation of the marketing activities and suggestions for attracting tourists at My Son World cultural heritage
- Tác giả: Truong Thi Bich Long |
- Giảng viên hướng dẫn: Mai Lan Thi |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter I is theoretical background about My Son World cultural heritage and some information about art architecture, universally notable values; Chapter II is case description describing the tourstm service marketing and real situation the quality of marketing activities at World cultural heritage; Chapter III is the analysis and evaluation of the problems.