CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions to improve customer satisfaction about service quality at Danang Tower Restaurant
- Tác giả: Nguyen Thi Kim Quyen |
- Giảng viên hướng dẫn: Nguyen Thi Thu Hien, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions for improving english communication skills of the staff of the food and beverage department at Mandila Beach hotel
- Tác giả: Bui Pham Bao Tran |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
An analysis of the suggested translation of chapter 9 from the book "travel and tourism public relations" by Merly Fiscal Arjona, 2019
- Tác giả: Ho Truong Anh |
- Giảng viên hướng dẫn: Kieu Thi Dong Thanh, M.A |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Suggested translation; Chapter 4: Analysis; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
An investigation into the situation and some solutions for improving the serving operation for in-house guests of the receptionist at Truong Son Tung II Hotel
- Tác giả: Nguyen Thi Vinh |
- Giảng viên hướng dẫn: Le Thi Dieu Huong, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions for improving the service quality of performance of food and beverage services department at Bamboo Green Riverside hotel
- Tác giả: Ngo Duc Linh |
- Giảng viên hướng dẫn: Nguyen Khanh Phuong, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.