CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into real situation and some suggested solutions to improving the factors influencing service quality at food and beverage department in Satya hotel
- Tác giả: Dong Thi Huyen |
- Giảng viên hướng dẫn: Le Dieu My, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions to attracting international tourists to Non Nuoc Viet travel company
- Tác giả: Van Thi Thuy |
- Giảng viên hướng dẫn: Nguyen Thi Dieu Tram, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions of food and beverage department to attracting customers at risemount premier resort
- Tác giả: Tran Le Thao Quyen |
- Giảng viên hướng dẫn: Mai Lan Thi, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions to improving the service quality of the reception department at Danang Trade Union hotel
- Tác giả: Bui Thi Phuong Nga |
- Giảng viên hướng dẫn: Mai Lan Thi, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
An analysis of the suggested translation of "The price of incivility : lack of respect hurts morale and the bottom line" of "HBR'S 10 must reads on emotional intelligence" from the book "Everyday emotional intelligence" by Daniel Goleman, Annie Mckee
- Tác giả: Hua Thi Thi |
- Giảng viên hướng dẫn: Le Dieu My, MA |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Suggested translation; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.