CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An analysis on activities and exploitation of domestic tourists at Xuan Hung Hotel and some suggestions to enhance its performance
- Tác giả: Tran Thi Anh Minh |
- Giảng viên hướng dẫn: M.A Nguyen Quynh Chi |
- Chuyên ngành: Tiếng Anh Du lịch
Part A : Introduction; Part B:Development; Part C: Conclusion and Some suggestions to enhance the Hotel’s performance.
Investigation into soft skills of Xuan Hung hotel staffs and some suggestions
- Tác giả: Hoang Thi Huyen |
- Giảng viên hướng dẫn: M.A Truong Thi Hue |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper is designed to investigate into soft skills of staffs to improve and develop Xuan Hung Hotel, a truly two-star hotel in Da Nang city. Besides, I will point out the weak points and the strong points in serving guests as well as the business efficiency of the activities at some departments to build the hotel. Next I will give out some suggestions for improving and developing soft skills of the hotel staffs. I hope Hotel will have many changes and advances in serving behaviors to guests, there are more and more guests from some different cultures come to Xuan Hung Hotel, because it has the professional server and be wonderful place.
An investigation into the real situations and suggestions for developing the Cruise tour if Saigon Tourist company
- Tác giả: Le Thi Thu Hieu |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Theoretical background; Chapter 2: Case description; Chapter 3: Analysis and evaluation.
A case study of the current situation of check-in division at vietnam airport ground services company limited and solutions to improve the quality of aviation services at Danang Airport
- Tác giả: Le Thao Vy |
- Giảng viên hướng dẫn: Nguyen Thi Dieu Tram, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Theoretical background; Chapter 2: Case description; Chapter 3: Analysis and evaluation.
An analysis of the suggested translation of chapter 4 from the book “managing of guest experience in hospitality” BY Robert C. Ford; cherrill P. Heaton, 2000
- Tác giả: Tran Thi Thanh Tuyen |
- Giảng viên hướng dẫn: Huynh Vu Chi Tam, M.A |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
Chapter 1: Theoretical background about translation; Chapter 2: Suggested translation; Chapter 3: Analysis; Chapter 4: Difficulties and solutions.