CSDL Luận văn - Luận án
An investigation into the real situation and some suggestions to improve the serving process of food and beverage Department at The Nam Hai Resort
Số trang:
76 tr.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Đại học Duy Tân
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2013
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Clarifying some basic theories of hotel services, quality of service and the service and the serving process. Clarifying, the serving process of the food and beverage department at The Nam Hai Resort that has not met the needs of guests. Proposing some suggestions to improve the serving process of the food and beverage department at The Nam Hai Resort and offering some recommendations for the authorities so that catering industry grows much more day by day.
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