CSDL Luận văn - Luận án
An investigation into the strengths and weaknesses of the food and beverage service at Danang Golden Bay hotel and some suggestions to improving its service quality
Tóm tắt:
Chapter 1: Is the introduction of the graduation paper including rationale, aims, and objectives, the scope of the study, method of study, and study’s organization; Chapter 2: Is the theoretical background about the hotel business and Food and Beverage service in the hotel business; Chapter 3: Is the case description describing the overview of Danang Golden Bay Hotel and Food and Beverage service at this resort, especially at Horizon Restaurant; Chapter 4: Is an analysis of the general of the situation of Danang Golden Bay Hotel and the real situation about the service quality at The Horizon Restaurant; Chapter 5: Are difficulties of the F&B department and offer solutions to improve F&B services; Chapter 6: Is to make conclusions and give some suggestions for improving the Food and Beverage service quality at Danang Golden Bay Hotel and some suggestions for improving the Facility for English, the next research thesis.
- An investigation into the strengths and weaknesses of Tra Que vegetable village in attracting tourists and some suggested solutions
- An investigation into the real situation and some solutions for improving the service quality of the housekeeping department at Silkotel Hoi An
- An investigation into the real situation and some solutions for improving the service quality of housekeeping department at New Orient hotel
- An investigation into the real situation and some solutions for improving the tour program system at vietda travel company
- An investigation into the real situation and some solutions for improving the service quality of housekeeping at Furama Resort Danang