CSDL Luận văn - Luận án
A case study of supplementary services at Da Nang HAGL Plaza Hotel and some solutions to attract more use of the services
Số trang:
39 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2015
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
This case study is researched to attract for guest use supplement servicein HAGL Hotel Da Nang. Through investigating the demand of guest in there, I also point out some strengths and weaknesses in supplement service quality in HAGL. Furthermore, I also have some suggestions for improving the supplement services. And I hope from these suggestions, it can help the hotel attracts many tourists to use supplement services.
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