CSDL Luận văn - Luận án
An investigation into the demand of business guests MICE to HAGL Plaza and some suggestions to improve it effectively
Số trang:
55 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2013
Ngôn ngữ: Tiếng Anh
Tóm tắt:
This case study is researched to improve effectively the number of business guests (MICE) in Hoang Anh Gia Lai Plaza Hotel Danang. Through investigating the demand of business guest (MICE) in there, I also point out some advantages and disadvantage in facilities system in Hoang Anh Gia Lai Plaza Hotel. Furthermore, I also have some suggestions for improving the customer service. And I hope from these suggestions, it can help the hotel meet fully the demand of business guests.