CSDL Luận văn - Luận án
An investigation into the strengths and weaknesses of the spa department at Vanda Hotel and some solutions to enhancing its service quality
Số trang:
61 p.
Chuyên ngành:
Tiếng Anh Biên - Phiên dịch
Mã phân loại:
420.91
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2019
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
This graduation paper investigates the strengths, weaknesses, and provides some solutions to enhancing the service quality of the Spa Department at Vanda Hotel. This case study is carried out basing on the theoretical background and the practical data. Firstly, author have collected data relate on hotel, spa, visitors, etc from the Internet, accounting department or relief sources. Besides, author will analyze the strengths and weaknesses of the Spa at Vanda Hotel. Then I will give some suggestions to enhancing to service quality of the Spa.
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