CSDL Luận văn - Luận án
An investigation into the strengths and weaknesses of the spa department at Vanda Hotel and some solutions to enhancing its service quality
Số trang:
61 p.
Chuyên ngành:
Tiếng Anh Biên - Phiên dịch
Mã phân loại:
420.91
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2019
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
This graduation paper investigates the strengths, weaknesses, and provides some solutions to enhancing the service quality of the Spa Department at Vanda Hotel. This case study is carried out basing on the theoretical background and the practical data. Firstly, author have collected data relate on hotel, spa, visitors, etc from the Internet, accounting department or relief sources. Besides, author will analyze the strengths and weaknesses of the Spa at Vanda Hotel. Then I will give some suggestions to enhancing to service quality of the Spa.
Luận văn liên quan
- An analysis of the suggested translation of guidepost 3 from the book "the gifts of imperfection: let go of who you think you're supposed to be and embrace who you are", by Brené Brown, 2010
- An analysis of the suggested translation of chapter 3 from the book “the green beauty guide” by Julie Gabriel, 2008
- An analysis of the suggested translation of chapters 9,10 and 11 from the book “101 essays that will change the way you think” by Brianna Wiest, 2017
- An investigation into the real situation and some solutions to improving the english skills of the food and beverage department at Paris Deli Danang Hotel
- An investigation into the strengths and weaknesses of the food and beverage department and some suggestions for improving the service quality at Royal Lotus Hotel Danang