CSDL Luận văn - Luận án
An investigation into the real situation and some solutions to improving the service quality of reception departmnet at Hoi An Silk Village Resort & Spa
Số trang:
52 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2018
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Hotel
Tóm tắt:
Theoretical bases on service quality and services quality of the reception deparment at the hotel; The quality of service of the reception department at Hoi An Silk Village Resort & Spa; Strengths and weaknesses of the reception department at Hoi An Silk Village Resort & Spa and some solution to improving the quality of reception department.
Luận văn liên quan
- An analysis of the suggested translation of chapters 9,10 and 11 from the book “101 essays that will change the way you think” by Brianna Wiest, 2017
- An investigation into the real situation and some solutions to improving the english skills of the food and beverage department at Paris Deli Danang Hotel
- An investigation into the strengths and weaknesses of the food and beverage department and some suggestions for improving the service quality at Royal Lotus Hotel Danang
- An investigation into the real situation and some solutions for improving the service quality of the front office at Radisson Hotel Danang
- An analysis of the suggested translation of chapter 1 & 2 from the book “365 days with seldiscipline: 365 life-altering thoughts on self-control, mental resilience, and success” by Martin Meadows, 2020