CSDL Luận văn - Luận án
Strenghs and weaknesses of the reception department at Quang Nhat Hotel and some solutions to improving the quality of reception department
Số trang:
67 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2018
Ngôn ngữ: Tiếng Việt
Chủ đề:
English--Hotel
Tóm tắt:
Theoretical bases on service quality and services quality of the reception deparment at the hotel; The quality of service of the reception department at Quang Nhat Hotel; Strengths and weaknesses of the reception department at Quang Nhat Hotel and some solution to improving the quality of reception department.
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