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A case study of the strengths and weaknesses of the food and beverage service at Novotel Da Nang and some solutions to improving the service
Số trang:
57 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Dai hoc Duy Tan
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2017
Ngôn ngữ: English
Chủ đề:
English--Tourism
Tóm tắt:
Theoretical background about hotel business and food and beverage service. Case description the overview of Novotel Da Nang and food and beverage service at this hotel, specifically at The Square. Includes real situation about service quality at The Square restaurant with analysis and evaluation.
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