CSDL Luận văn - Luận án
A study strength and weakness of the performance of receptionists at Bamboo Green Hotel and some suggestions to improve it
Số trang:
50 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Dai hoc Duy tan
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2017
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
Theoretical background focuses on some basic concepts related to hotel and hotel business. Case description introduces general information about Bamboo Green Central, and the service quality at the hotel. Analysisband evaluation analyses some strong and weak points of the performance of receptionists at the hotel.
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