3331An investigation into the service quality of the front office department in Vanda hotel and some solutions for improving its service quality
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3332An investigation into the service quality of the reception department of memority hotel & villas in Hoi An city and some solution to improving it
This study uses a variety of methods such as observation, analysis, and evaluation. To complete the survey and make comments have combined the knowledge and the real working situation of the hotel receptionist.
3333An investigation into the serving quality of the guiding staff of Hue monuments conservation centre
Chapter 1. Introduction; Chapter 2. Theoretical background; Chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Suggestions.
3334An investigation into the serving staff for buffet breakfast at Hoang Anh Gia Lai and suggestions for better service
In this graduation paper, I have focused on searching the work of the service staff in Food and Beverage department at Hoang Anh Gia Lai hotel. In particularly, I researched real status of the Food and Beverage department, and gave some tables for evaluation and analyses to improve service quality of Hoang Anh Gia Lai hotel. Besides, I had some suggestions so as to contribute to the development of this hotel.
3335An investigation into the situation and some solutions for improving the serving operation for in-house guests of the receptionist at Truong Son Tung II Hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3336An investigation into the situation and some solutions to improve the quality of service at reception department of gaston hotel Da Nang
Chapter 1: Is theoretical background about hotel business and Reception Department; Chapter 2: Is case description describing the overview of the Reception Department at Gaston hotel; Chapter 3: Includes real situations at the Reception Department with the analysis and evaluation.
3337An investigation into the situations and some solutions to attract international travelers in the context of Covid-19 pandemic in HaiAn Riverfront Hotel Da Nang
In this graduation thesis, I would like to find out the situation and some solutions to attract international travelers in the context of the typical covid-19 at HhaiAian Riverfront Hotel Da Nang. Besides, the hotel will be analyzed in terms of facilities and quality of the sales and marketing department. I hope that, with this recommendation, the hotel will strengthen its service quality.
3338An investigation into the strengths and the weaknesses of front office department in royal lotus Hotel Danang and some suggestions for improving its service quality
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3339An investigation into the strengths and the weaknesses of reception department and some solutions to improving the quality of reception services at Salmalia Boutique & SPA
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
3340An investigation into the strengths and the weaknesses of reception department and some solutions to improving the quality of reception services in Satya Danang hotel
This graduation paper focused on the real situation and solution to improve the service quality of the reception Department at Satya Da Nang Hotel. In my paper, I present some tables of the number of guests as well as Satya Da Nang Hotel’s business to make it clearer. After discussing those problems, I will give some solutions and suggestions to improve the service quality of the reception Department at Satya Da Nang Hotel.