3331An investigation into the real situation of the reception deparment at muong thanh luxury hotel and some sulution to improving it’s service quality
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
3332An investigation into the real situation of the reception deparment at Nhat Nam hotel & apartment and some solutions for improving its service quality
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3333An investigation into the real situation of the reception department at Cavilla- Boutique hotel and some suggestions to improving ít service quality
Chapter 1. Theoretical background; Chapter 2. Case description; Chapter 3. Analysis and evaluation.
3334An investigation into the real situation of the reception department at Quy Nhon Hotel and some solutions to improving it
In this graduation paper, author would like to investigate into the service quality of the Reception Department in Quy Nhon Hotel and give some suggestions to improve it. This graduation paper states why author selected this topic (rationale), presents some concepts involved in reception department and the service quality, describes Quy Nhon Hotel and the services of the front office department, analyses and evaluates the service quality of the front office department and gives some suggestion for improving it. By doing this research. Author hope the Quy Nhon Hotel will attract guests to the hotel.
3335An investigation into the real situation of the reception department of Grand Sea hotel and solutions to improve its quality
This paper presents some concepts and customer service performance, describes and evaluates the real situation. By doing this research, author hope that Grand Sea Hotel develops fully to attract many guests to the hotel. Besides, the Grand Sea Hotel is more and more extended nationwide. We believe that every time customers stay in Grand Sea Hotel, they always feel satisfiable and comfortable here.
3336An investigation into the real situation of the reception department of Prague hotel and solutions to improve its quality
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation.
3337An investigation into the real situation of the reception service and solutions to improving its quality in Palazzo Hotel and Apartments, Danang
Part A: Introduction; Part B: Development: Chapter 1: Theoretical background. Chapter 2: Case description. Chapter 3: Analysis and evluation; Part C: Conclusion and suggestions.
3338An investigation into the real situation of the reception service and solutions to improving its quality in Sea Phoenix Hotel, Da Nang
Theoretical background about hotel business and reception service. Case description the overview of Sea Phoenix Hotel and Reception Service in this hotel. Includes real situation about Reception activities with the analysis and evaluation.
3339An investigation into the real situation of the restaurant and solution to improving quality of catering service of the restaurant at Royal Lotus Hotel Da Nang
Introduces some theoretical background related to tourism and business of tourism. Provides general information the real situation and methods of customers survey at the Royal Lotus Hotel. Gives an analysis and an evaluation on the real situation at the Royal Lotus Hotel.
3340An investigation into the real situation of the restaurant service and solutions to attracting guests in Sea Phoenix Hotel, Da Nang
Introduction shows three tems consisting of the rationale, the outline and the methodology. Theoretical background gives an overview of the Hotel business and Restaurant Department. Case descriptiion present about Sea Phoenix Hotel and some Restaurant Department issues at Sea Phoenix Hotel. Analysis and evaluation of the Restaurant Department activities as well as the strong points and weak points of it. Conclusion and suggestions, conclusion and some suggestions to attract guests to the Sea Phoenix Hotel in general and the Restaurant Department in particular.