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3211An investigation into the real situation and some solutions to improve the service quality of reception department at Hyatt Regency Danang resort & SPA

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.

3212An investigation into the real situation and some solutions to improve the service quality of the reception department at The Travidat Hotel

Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.

3213An investigation into the real situation and some solutions to improve the welcoming-guest services of front office department at Mikazuki Japanese Resort and Spa

To study all feedback data through survey to evaluate the real situation in Mikazuki Japanese Resort and Spa; To research and refer to welcoming – guest service standards to improve service quality; To give some solutions to attract more inbound and outbound tourists to increase revenue for resort.

3214An investigation into the real situation and some solutions to improve the workforce quality of the top bar at À La Carte Hotel

Part A is the introduction which includes the rationale, the aims and objectives, the scope of the study, the methods of the study, and the organization of the study; Part B comprises three following chapters: Chapter 1 is the theoretical background. Chapter 2 is the case description. Chapter 3 is the analysis of the real situation of the workforce at The Top Bar of À La Carte Hotel and the evaluation which clarifies the strengths and weaknesses of this department. Besides, this chapter also sets out solutions to improve the quality of the workforce at The Top Bar; The last part is part C – conclusion and suggestion. In this part, author would like to summarize the findings and suggest for internship site and for Duy Tan University.

3215An investigation into the real situation and some solutions to improving business efficiency at Sanna tour joint stock company

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.

3216An investigation into the real situation and some solutions to improving business efficiency in low season at vietnam travel keys company

Part A: Introduction; Part B. Content (Chapter 1. Theoretical background; Chapter 2. Case Description; Chapter 3: Analysis and evaluation; Chapter 4. Difficulties And Solutions); Part C. Conclusion and suggestions

3217An investigation into the real situation and some solutions to improving businness efficiency of eagle tourist joint stock company

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case discription, analysis and evaluation of eagle tourist JSC; Chapter 4: Some solution to improve business efficiency of eagle tourist joint stock company; Chapter 5. Conclusion; Chapter 6. Recommendations for company.

3218An investigation into the real situation and some solutions to improving customer service performance of front office at Mandila beach hotel

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.

3219An investigation into the real situation and some solutions to improving customer services at Green Hotel

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.

3220An investigation into the real situation and some solutions to improving Danang daily tours at Non Nuoc Viet travel company

Chapter 1: Introduction; Chapter 2: The theoretical background; Chapter 3: Suggested translation; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.