3171An investigation into the real situation and some solutions to improving the service quality of the reception department at Hai An Beach Hotel
Investigate broad concerns concerning the functioning of the reception department, the theoretical foundation of the service process, and issues relating to improving the front desk service process at a hotel; At the HBH's reception desk, assess the business situation, advantages, and disadvantages in service activities; Make some suggestions and solutions to improve the front desk's service process.
3172An investigation into the real situation and some solutions to improving the service quality of the reception department at Lavender hotel
Chapter I: introduction; Chapter II: theoretical background; Chapter III: case description; Chapter IV: analysis and evaluation; Chapter V: conclution and suggestions
3173An investigation into the real situation and some solutions to improving the service quality of the reception department at Saigontourane hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3174An investigation into the real situation and some solutions to improving the service quality of the reception department at Samdi Hotel
The graduation paper embarks on a study of real context at reception outlet in Samdi Hotel. Accordingly, an analysis of actual problems in the outlet will be exposed clearly related to quality - based reception department. Through the discussion about the problems, author wwould like to give some recommendations for Samdi Hotel to enhance customer service skills at the Reception Department, author hope my recommendations will help the hotel exceed customer’s expectation and contribute to the growth of hospitality industry of the hotel.
3175An investigation into the real situation and some solutions to improving the service quality of the restaurant at Shara Hotel Da Nang
The first is to learn about the status of business operations and service quality of the restaurant at Shara Hotel Danang; The second is to analyze and evaluate the strengths, weaknesses and factors that directly affect the service quality of the restaurant; Finally, from the above establishments, some solutions are proposed to overcome limitations and improve service quality, contributing to the development of the restaurant.
3176An investigation into the real situation and some solutions to improving the service quality of the restaurant of Palazzo Hotel
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.
3177An investigation into the real situation and some solutions to improving the sevice process of the front desk at Dan Oasis hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3178An investigation into the real situation and some solutions to improving the stay service quality of Hoang Dai II hotel
Chapter 1. Theoretical background; Chapter 2. Case description; Chapter 3. Analysis and evaluation.
3179An investigation into the real situation and some solutions to improving the technical facilities of food and beverage department at À La Carte Danang Beach Hotel
This paper aims at studying the theoretical and practical issue about an investigation into the real situation, there by finding out the advantages and disadvantages of À La Carte Hotel Da Nang. Especially, this purpose of this study is to propose and to recommend some solutions to improve the technical facilities of food and beverage Department at À La Carte Danang beach Hotel. Besides, I also analyze some neccessary issues about the status of technical facilities as well as the management of technical facilities at the restaurant of À la Carte Hotel. Through this graduation paper, I found that À la Carte Hotel has face to many drawbacks. The technical facilities in the restaurant of the À la Carte Hotel are not really good to ensure the quality of serving customers in the best conditions. As a result, it is necessary that the hotel takes measures to improve this situation.
3180An investigation into the real situation and some solutions to mproving the quality of domestic tours at Viet Xua va Nay company
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.