Tóm tắt:

This graduation paper focused on the real situation of Pink Star Restaurant. It is analyzed about the real situation and solution of F&B service department at Pink Star Restaurant. In my paper, I give some tables of the number of guests as well as Pink Star Restaurant’s business to make it clearer. After discussing those problems, I will give some solutions and suggestions to improve the real situation and server’s attitude of F&B Service Department at Pink Star Restaurant.