3141An investigation into the real situation and some solutions to improving the quality of housekeeping service at Grand Tourane Hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3142An investigation into the real situation and some solutions to improving the quality of off-site services for attracting visitors to Da Nang city
Chapter 1: “Theoretical Background” focuses on the aims to answer the questions the tourism and some basic concepts related to off-site services in Da Nang city; Chapter 2: Case description about the overview the real situation of off-site services in Da Nang city; Chapter 3: Includes analysis and evaluation of off-site services at Da Nang city attracting tourists.
3143An investigation into the real situation and some solutions to improving the quality of reception department at 7seven Sea Hotel Da Nang
The graduation paper embarks on a study of real context at reception outlet in Samdi Hotel. Accordingly, an analysis of actual problems in the outlet will be exposed clearly related to quality - based reception department. Through the discussion about the problems, author would like to give some recommendations for Samdi Hotel to enhance customer service skills at the Reception Department, author hope my recommendations will help the hotel exceed customer’s expectation and contribute to the growth of hospitality industry of the hotel.
3144An investigation into the real situation and some solutions to improving the quality of reception department at daystar hotel
In this graduation paper, I would like to investigate into the service quality of the reception department at Daystar Hotel and give some solutions to improve it. This graduation paper stater why I selected this topic, presents some concepts involved in reception department and the service quality, describes Daystar hotel and the services of the front office department, analyses and evaluates the service quality of the front office department and gives some suggestion for improving it. By doing this research, I hope the Daystar hotel will attract, more guests to the hotel.
3145An investigation into the real situation and some solutions to improving the quality of reception department at four points by Sheraton Danang Hotel
Chapter 1: Introduction; Chapter 2: The theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.
3146An investigation into the real situation and some solutions to improving the quality of reception department at Hoi An Historic Hotel
This graduation paper investigates the real situation and provides solutions to improving the service quality of the Reception Department at Hoi An Historic Hotel. This case study is carried out based on the theoretical background and the practical data. To obtain the results, I have collected all of the main related information about the hotel, tourist, etc. from the primary and secondary sources, such as textbooks, the Internet, as well as the data of the Reception Department and the customer’s evaluations of the hotel through my survey, findings, and observation. Based on this information,author would offer some characteristics of staff, service, organizational structure and tourist resource of the hotel, then propose some suggestions to improve the service quality of the Receptionist.
3147An investigation into the real situation and some solutions to improving the quality of reception department at Lavender Riverside hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3148An investigation into the real situation and some solutions to improving the quality of reception department at Legacy hotel Da Nang
Part a: introduction; part b: development (chapter 1: theoretical background; chapter 2: case description; chapter 3: analysis and evaluation); part c: suggestions and conclusion.
3149An investigation into the real situation and some solutions to improving the quality of reception department at Muong Thanh Grand Quang Nam Hotel
Chapter I is theoretical background about hotel and the quality of the reception department service; Chapter II is case description describing the overview of Muong Thanh Hotel and real situation the quality of the reception department service at this hotel; Chapter III is the analysis and evaluation of the problems.
3150An investigation into the real situation and some solutions to improving the quality of reception department at Pavilion Hotel Danang
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.