3141An investigation into the real situation and some solutions to improving the service quality of receiption department of Nhu Minh hotel plaza
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis And Evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.
3142An investigation into the real situation and some solutions to improving the service quality of reception department at Balcona hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Summary and conclusion.
3143An investigation into the real situation and some solutions to improving the service quality of reception department at Ban Thach riverside hotel
Chapter 1: Theoretical backgroundgeneral theory on tourism and tourists; Chapter 2: Case description; Chapter 3: Analysis and evaluation.
3144An investigation into the real situation and some solutions to improving the service quality of reception department at BRG Da Nang Golf Resort
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.
3145An investigation into the real situation and some solutions to improving the service quality of reception department at Crowne Plaza Danang
This graduation paper investigates serving procedures and provides some suggestions to improve the service quality of Reception Department at Crowne Plaza Danang. Quality is an important factor affecting business operation of any tourism business enterprises. In this paper, I would like to emphasize the importance of Reception Department in Crowne Plaza Danang in particular and in general. Basing on the real situation of Reception Department’s service quality in the hotel, I would like to point out the strong points and weak points of this Department. From this, I can give some suggestion to improve its service quality.
3146An investigation into the real situation and some solutions to improving the service quality of reception department at Danang Golden Bay hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.
3147An investigation into the real situation and some solutions to improving the service quality of reception department at Kings finger hotel
Introduction; Theoretical background; Case description; Analysis and evaluation; Conclusion and suggestions.
3148An investigation into the real situation and some solutions to improving the service quality of reception department at Phu Thinh boutique resort and SPA
Chapter 1 is the theoretical basis of the hotel industry, reception department and service quality in the hotel; Chapter 2 is a description of the general of Phu Thinh Boutique Resort and Spa Hotel, Reception and Organizational Department at this hotel; Chapter 3 is analyzing and evaluating the problem.
3149An investigation into the real situation and some solutions to improving the service quality of reception department at Saigontourane hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Suggested translation; Chapter 4: Analysis; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3150An investigation into the real situation and some solutions to improving the service quality of reception department at Satya Danang Hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggeted solutions; Chapter 6: Conclusions and suggestions.