3081An investigation into the real situation of reception services at the central hotel and spa in Da Nang and some solutions
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.
3082An investigation into the real situation of restaurant service and some solutions to attracting guests to oriental restaurant Vinpearl Luxury Danang
Introduce the basics of the service quality, find out the realities of restaurant service attracting guest to the restaurant. Thereby offering solutions to improve the efficiency of attating guests in Oriental restaurant, Vinpearl Luxury Da Nang.
3083An investigation into the real situation of short-term accommodation service and some suggestions to improving the quality of short-term accommodation service at an Vien Tuc Mach company
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3084An investigation into the real situation of spa services and solutions to developing Brilliant spa, Brilliant Hotel - Da Nang
Research into the Spa service of Brilliant Spa in Brilliant Hotel to give some suggestions to improve the Spa service performance of the Brilliant Spa in Brilliant Hotel. Present some concepts of Brilliant Spa and customer service performance, describes and evaluates the real situations of the customer service performance of Brilliant Spa and give some suggestions for improving it.
3085An investigation into the real situation of sustainable tourism development in the Cham Islands and some solutions
Conducted to analyze the potential for developing tourism that benefits the local community from tourism activities in the Cham Islands. Research the sustainable development in the Cham Islands and introduce to the tourists the sufficient and acttractive information systematically about the Cham Islands, so that they can attract more visitors and be more developed in the future.
3086An investigation into the real situation of the advertising activities and suggestions for attracting domestic tourists using at Danatours company
Investigates the real situation of the advertising activities to attracting visistors using domestic tours at Danatours company and then gives some solutions to solve them. Including theoretical background, case description, analysis and evaluation, proper definitions about tourism and its forms, tourist and its types, promotion and its features and process of marketing.
3087An investigation into the real situation of the food and beverage section and solution to improving its quality in Furama Resort, Da Nang
Theoretical background about Food and Beverage service. Case description describing yje overview of Furama Resort Da Nang and Food and Beverage service at this resort. Real situation about Food and Beverage service with the analysis and evaluation.
3088An investigation into the real situation of the foods and baverage department of the Thanh Binh Riverside Hoi An hotel and some solution to improving its service quality
Author only focus on investigating the current situation of the service quality of the Food and Beverage Department, that is table service process. More specifically, that is the quality of party service in Thanh Binh Riverside Hoi An Hotel in 2017 and 2018. From then on, good points and weaknesses are pointing out. Finally, some solution to improve the service quality of F and B department will be suggested.
3089An investigation into the real situation of the front office and solutions to improving the service & overcoming its short comings at Truong Son Tung 5 Hotel
Chapter I shows some theoretical background about tourist, tourist, hotel business, hotel guest; Chapter II it presents an overview of Son Tung 5 Hotel Da Nang, the basic background of foundation and development, organizational structure, duties of each department, the facilities, structure of tourists coming to Son Tung 5 Hotel and marketing strategy of at Son Tung 5 Hotel; Chapter III is the analysis and evaluation of the problems.
3090An investigation into the real situation of the front office department at Dan Oasis Hotel and some solutions to improving it
This case study is carried out based on the theoretical background and the practical data. Firstly, author have collected practical data by giving the questionnaires to the tourists in order to appraise the service quality of the front office there. Besides, author also got specific statistics from the manager to evaluate the weaknesses and strengths of the front office Staff. At last, through the careful analyses and evaluations, I give out the suggestion in order to improve the service quality of the Front Office Department of Dan Oasis Hotel.