CSDL sách
001
000004844
003
LDTU
020
$a1401851770
041
$aeng
082
$a910.23
100
$aTodd, Ginger
245
$aA guide to becoming a travel professional $cGinger Todd, Susan Rice
260
$aAustralia $bThomson $c2005
300
$a330 p. $bimages $c27 cm
520
$aA Guide to Becoming a Travel Professional is a text that instructs students on the product of travel and how to sell it. It is a concise and descriptive "how to" manual complete with tools that help the student practice what is learned. Travel Perspectives focuses on terminology, product process and procedure, and developing the student's sales and customer service skills. Discussion points, contained throughout the text, develop understanding of the sales process and the role of customer service in attaining and retaining customers.
650
$aTravel agents
653
$aTravel agenst
700
$aRice, Susan
852
$a209 Phan Thanh $bTiếng Anh
911
Nguyễn Thị Hảo
927
Mua
928
23854
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