CSDL sách
001
000005344
003
LDTU
020
$a0750626143
041
$aeng
082
$a658.404
100
$aKermally, Sultan
245
$aTotal management thinking $cSultan Kermally
260
$aBoston $bButterworth-Heinemann $c1996
300
$a366 p. $bimages $c23 cm
500
$aBook aid international
504
$a Index: p. 359 - 366
520
$aThis book provides a critical insight into key management initiatives and shows how they have changed the nature of the workplace. With contents such as Total quality management, Benchmarking , Delivering service excellence, Business process re-engineering, Performance measurement, Empowerment, The horizontal organization, The learning organization, Teaming for business success, The knowledge era.
650
$aManagement
653
$aManagement
852
$a209 Phan Thanh $bTiếng Anh
911
Nguyễn Thị Hảo
927
Tặng
928
13837
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