CSDL sách
001
000001357
003
LDTU
020
$a9781490969909
041
$aeng
082
$a647.94
100
$aTanji,Hotelier
245
$aHotel Front Office Training Manual with 231 SOP $bProfessional Front Office Management Guide for Hoteliers & Hospitality $cHotelier Tanji
260
$aU.S.A $bCreateSpace Independent Publishing Platform $c2014
300
$a241 p. $c30 cm
504
$a Includes index
520
$aPresenting 12 chapters ssuch as Reservation policy and procedure; Reservation supervisor's policy and procedure; Guest service agent;s policy and procedure; Cashier's policy and procedure; Front office duty manager's policy and procedure; ...
650
$aHospitality skills training
653
$aHotel front office
852
$a7/25 Quang Trung $bTiếng Việt
911
TRần Thị Yên Phương
927
Mua
928
34637
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