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170 Hotel Management Training Tutorials : Practical Training Guide for Professional Hoteliers & Hospitality Students

Tác giả: Hotelier Tanji

Including 14 chapters such Food and beverage service; Hotel front office; Basic tutorials; English for hotel; Housekeeping; Hotel terminlogy; Career advice; F&B product; Safety & security; ...

PHR / SPHR : professional in human resources certification study guide (kèm theo đĩa)

Tác giả: Sandra M. Reed, Anne M. Bogardus

Presenring 8 chapters such as Certifying human resource professionals; Core knowledge requirements for HR professionals; Business management and strategy; Workforce planning and employment; Human resource development; Compensation and benefits; Employee and labor relations; Risk management.

Hotel Front Office Training Manual with 231 SOP: Professional Front Office Management Guide for Hoteliers & Hospitality

Tác giả: Hotelier Tanji

Presenting 12 chapters ssuch as Reservation policy and procedure; Reservation supervisor's policy and procedure; Guest service agent;s policy and procedure; Cashier's policy and procedure; Front office duty manager's policy and procedure; ...

Marketing and Managing Tourism Destinations

Tác giả: lastair M. Morrison

It focuses on how destination marketing is planned, implemented and evaluated as well as the management and operations of destination marketing and management organizations, how they conduct business, major opportunities, challenges and issues they face to compete for the global leisure and ...

Approaches and methods in language teaching : 3rd ed.

Tác giả: Jack C. Richards, Theodore S. Rodgers

The book seeks not only to clarify the assumptions behind these approaches, and their similarities and differences, but also to help teachers explore their own beliefs and practices in language teaching.