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Business intelligence applied : implementing an effective information and Communications technology infrastructure

Tác giả: Michael S Gendron

Contents: Acknowledgments; Introducing ICT strategy; Defining information and communication technology infrastructure; Introductory business and technology strategy concepts; Why build ICT infrastructure to support business processes; Understanding how ICT produces value; Understanding your ...

Business analytics for sales and Marketing managers : how to compete in the information age

Tác giả: Gert H N Laursen

Expert guidance on information management for optimum customer intelligence processes. Providing essential guidance for information management, this book helps you understand the basics of information management, how to design and launch customer intelligence campaigns, and optimize existing ...

Autodesk inventor 2013

Tác giả: L Scott Hansen

Contents: Getting Started; Learning More Basics; Learning to Detail Part Drawings; Advanced Detail Drawing Procedures; Learning To Edit Existing Solid Models; Designing Part Models for Assembly; Introduction to Assembly View Procedures; Introduction to the Presentation Panel; Introduction to ...

Anticipate : knowing what customers need before they do

Tác giả: Bill Thomas, Jeff Tobe

Contents: Strategy: Creating and destroying customer value; Doing the right things for the wrong reasons; Not all customers are good customers; When customers speak who hears them; Input is vital but involvement multiplies the value; It takes two; Customer focus is a process, not an event; Culture, ...

Beating the global odds : successful decision making in a confused and troubled world

Tác giả: Paul A Laudicina

The Answer to Global Overload Contending with the 24/7 news cycle and an endless barrage of choices and information has stymied leadership and decision making strategies among those at the top. But we all know, this is not a just a problem for the elite.