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Dealing with difficult people

This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

A sense of urgency

Tác giả: John P Kotter

Contents: It all starts with a sense of urgency; Complacency and false urgency; Increasing true urgency: one strategy, four tactics; Tactic one: bring the outside in; Tactic two: behave with urgency every day; Tactic three: find opportunity in crises; Tactic four: deal with NoNos; Keeping urgency ...

Resilience : HBR emotional intelligence series

This book reveals the key traits of those who emerge stronger from challenges, helps you train your brain to withstand the stresses of daily life, and presents an approach to an effective career reboot.

Authentic leadership : HBR emotional intelligence series

This book explains the role of authenticity in emotionally intelligent leadership. You'll learn how to discover your authentic self, when emotional responses are appropriate, how conforming to specific standards can hurt you, and when you need to feel like a fake.

Influence and Persuasion : HBR Emotional Intelligence Series

Changing hearts is an important part of changing minds. Research shows that appealing to human emotion can help you make your case and build your authority as a leader. This book highlights that research and shows you how to act on it, presenting both comprehensive frameworks for developing ...