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Keyboarding and document presentation

Tác giả: Ruth Waxman, Lyn Woods

This text provides an introduction to using a typewriter or a wordprocessor keyboard, and aims to prepare students for the first stage RSA and Pitman exams. It is suitable both for home study or class use. Each chapter is a complete lesson, and once speed and accuracy are achieved, the book ...

The human side of just-in-time : how to make the techniques really work

Tác giả: Charlene Adair-Heeley

This is the first book to provide managers with a step-by-step guide to integrating people into the system and creating 100% commitment. Includes case studies, action models, and lots of how-to advice.

The improvement process : how America's leading companies improve quality

Tác giả: H. J. Harrington

Very informative book on how many companies in the U.S. work to improve the quality of their products and services.

Taming technology : how to plan and manage a development project

Tác giả: Geoff Vincent

1. Introduction: opportunity, risk and benefit; 2. Concept to launch: The development cycle; 3. Setting the goal; 4. Seeing in the dark: The need tp plan; 5. Organising for success; 6. Cost and time; 7. Understanding technologies.