CSDL sách
- Hotel front office simulation: A workbook and software package
- Tác giả: Sheryl F. Kline, William Sullivan
- Nhà xuất bản: John Wiley & Sons - New York
- Năm xuất bản: 2003
- Số trang:144 p.
- Kích thước:27 cm
- Số đăng ký cá biệt:30144
- ISBN:9780471203315
- Mã Dewey:647.94
- Đơn giá:0
- Vị trí lưu trữ:03 Quang Trung
- Ngôn ngữ:English
- Loại tài liệu:Sách Chuyên ngành
- Đang rỗi/ Tổng sách:1/1
- Từ khóa:Hotel front office, Hotel management
- Chủ đề: Hotel management--Handbooks, manuals,etc & Hotel front office personnel--Handbooks, manuals,etc
- Chuyên ngành: Khoa Du Lịch
- Tóm tắt: Offering a direct, experience-based approach to learning hotel front office operations. An extremely practical and easy-to-use learning tool, it works equally well on its own or in conjunction with virtually any front office operations or hotel management textbook. As an invaluable source of virtual on-the-job training, it is an outstanding resource to help prepare students to meet the fast-paced challenges of a hotel front office. It covers to aking, changing, and canceling reservations (for individuals and groups), Checking in/registering walk-ins and guests with reservations, Handling posting and folio management.
Sách cùng chuyên ngành