CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions to improving the service quality of reception department at Danang Golden Bay hotel
- Tác giả: Huynh Song Tram |
- Giảng viên hướng dẫn: Nguyen Thi Thu Hien, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.
An investigation into the real situation and some solutions to improve the service quality of reception department at Hyatt Regency Danang resort & SPA
- Tác giả: Nguyen Thao Anh |
- Giảng viên hướng dẫn: Nguyen Thi Thu Hien, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.
An investigation into the strengths and the weaknesses of reception department and some solutions to improving the quality of reception services in Satya Danang hotel
- Tác giả: Le Thi My Ngoc |
- Giảng viên hướng dẫn: Phan Thi Tinh Tam, MA |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper focused on the real situation and solution to improve the service quality of the reception Department at Satya Da Nang Hotel. In my paper, I present some tables of the number of guests as well as Satya Da Nang Hotel’s business to make it clearer. After discussing those problems, I will give some solutions and suggestions to improve the service quality of the reception Department at Satya Da Nang Hotel.
The analysis of the suggested translation of chapter 19 from the book "Astronomy : the evolving universe" by Michael Zeilik
- Tác giả: Nguyen Thi Thu Thuy |
- Giảng viên hướng dẫn: Tran Huu Hung, PG |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Suggested translation; Chapter 4: Analysis; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.
An investigation into the current situation and some solutions improving the service quality of the food and beverage service department at Balcona hotel
- Tác giả: Pham Thi Trinh |
- Giảng viên hướng dẫn: Vu Van Thinh, MA |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case discription; Chapter 4: Analysis and evaluation; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.