An Investigation into the real situation and some solutions to improve service quality of the reception department at Minh Toan Galaxy Hotel
Số trang:
58 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.91
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2019
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
The study consists of 3 parts: In each part, I will discuss different issues. Part A is to introduce information in the rationale, the aims and objectives, the scope of the study, the methods of the study and the organization of the study. Part B is the development of the study. In this part, I will focus on 3 chapters: Chapter 1: Theoretical Background Chapter 2: Case Description Chapter 3: Analyze and discuss about the real situation of the reception in Minh Toan Galaxy Hotel and some solution to solve the problem to attract customers. Part C is conclusions and suggestions.
Luận văn liên quan
- An analysis of the suggested translation of guidepost 3 from the book "the gifts of imperfection: let go of who you think you're supposed to be and embrace who you are", by Brené Brown, 2010
- An analysis of the suggested translation of chapter 3 from the book “the green beauty guide” by Julie Gabriel, 2008
- An analysis of the suggested translation of chapters 9,10 and 11 from the book “101 essays that will change the way you think” by Brianna Wiest, 2017
- An investigation into the real situation and some solutions to improving the english skills of the food and beverage department at Paris Deli Danang Hotel
- An investigation into the strengths and weaknesses of the food and beverage department and some suggestions for improving the service quality at Royal Lotus Hotel Danang