CSDL Luận văn - Luận án
An investigation and some solutions to improving the service quality of the food and beverage department of Hoian Garden Palace Hotel
Số trang:
57 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2018
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Hotel
&
Service--Hotel
Tóm tắt:
Theoretical background about hotel business and the food and beverrage department; Case description about an overview ofHoian Garden Palace Hotel, F&B department and organizational framework at this hotel; Includes the real situation of the service quality of the F&B deparment with the analysis and evaluation.
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