CSDL Luận văn - Luận án
A study of the real situation and some solutions to improving the service quality of the receptionists at White Snow Hotel
Số trang:
66 p.
Chuyên ngành:
Tiếng Anh Biên - Phiên dịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Đại học Duy Tân
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2017
Ngôn ngữ: Anh - Việt
Chủ đề:
Translation study
Tóm tắt:
Theoretical background about hotel business and the Reception Department. Case description of the overview of White Snow Hotel and organizational framework at this hotel business in recent years. Includes real situation of the service quality of the Reception with the analysis and evaluation.
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