Contents: 1. An example test series; 2. The objectives and limits of testing; 3. Test types and their place in the software development process; 4. Software errors; 5. Reporting and analyzing bugs; 6. The problem tracking system;7. Test case design; 8. Testing user manuals; 9. Testing tools; 10. Test planning and test documentation; 11. Tying it together; 12. managing a testing group.