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651A case study of some activities to retain tourists in Ba Na Hills mountain resort

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case descriptions; Chapter 4: Analysis and evaluation; Chapter 5: Suggestions and conclusion.

652A case study of some methods of advancing the quality of services in the Hoi An Pacific hotel

Presenting five chapters: Introduction, theoretical background, case description, analysis and evaluation, suggestions.

653A case study of spiritually cultural tourism in the area of Hoi An - Da Nang

Chapter 1: Introduction; Chapter 2: Theorytical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Suggestions.

654A case study of strategies to attract domestic and foreign tourists to Iris Hotel

Contents: Theoretical background, case description, analysis and evaluation about the real situation of tourists coming to Iris Hotel.

655A case study of strategies to attract foreign and domestic tourists to Vĩnh Hưng Resort

Chapter one: Introduction; Chapter two: Theoretical bacground; Chapter three: Case description; Chapter four: Analysis and evaluation; Chapter five: Suggestion.

656A case study of strengths and weaknesses of food and beverages services in watercourt restaurant at Banyan Tree resort - Laguna Lang Co

Theoretical background about Food and Beverage service. Case description describing the overview of Laguna Resort Langco and food and beverages service t this resort. Includes the real situation about food and beverages service with the analysis and evaluation.

657A case study of strengths and weaknesses of reception department at herriott hotel & suite danang and some suggestions for improving its service quality

Chapter 1: Introduction; Chapter 2: The theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.

658A case study of strengths and weaknesses of the performance of the receptionist at Hoi An Ancient House Resort & Spa and some suggestions

Many basic definitions about tourism, hotel business and especially the reception department. Presented an overview of Hoi An Ancient House Resort & Spa, basic background of foundtion and development, the organizational structure, duties of each department, and status of Hoi An Ancient House Resort & Spa's reception department. The analysis and evaluation of the real situation of Hoi An Ancient House Resort & Spa & reception department.

659A case study of strong and weak points of reception department at A Dong hotel and some suggestions

Find out some strengths, weaknesses, threats and solutions to the development of the reception department at A Dong Hotel. Suggest one strategies to overcoming those problem.

660A case study of strong and weak points of the performance of receptionists at White Snow Hotel and some suggestions

Theoretical background, case description, analysis and evalution. Suggestions and conclusion.