3381An investigation into the seasonal tourism’s influences on business activities of Hoang Anh Gia Lai Plaza Hotel and some suggestions
This graduation paper study the issues related to seasonality in tourism of visitors and its impact on the operation of HAGL Plaza Hotel. Time will assess the current state of research focus from 2010 to 2012.
3382An investigation into the service quality of reception department at saigon tourane hotel and some solutions to improve it
This graduation paper reports the current situation and the solutions for Saigon Tourane Hotel’s Reception department. This thesis is carried out basing on the theoretical background and the practical data collected. Firstly, the data about Saigon Tourane Hotel and service quality are collected. Then, all these data were analyzed and assessed basing on the theoretical background and real experiences. At last, the suggestions were given to improve the service quality of Reception department as well as exploit some strengths of company through the data analyzed carefully.
3383An investigation into the service quality of the front office department at Citadines Pearl Hoi An and some suggestions
Clarifying some basic theories about hotel business and resort operation; Analyze the actual operating status of the lobby department of the hotel in the low season, specifically at Citadines Pearl Hoi An; Propose some solutions to better serve the front office to attract tourists to come and come back to visit during and after difficult seasons.
3384An investigation into the service quality of the front office department in Samdi hotel and some suggestions for improving its service quality
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
3385An investigation into the service quality of the front office department in Sanouva Da Nang Hotel and some suggestions
Chapter 1. Theoretical background; Chapter 2. Suggested translation; Chapter 3. Analysis; Chapter 4. Difficulties and solutions.
3386An investigation into the service quality of the front office department in Vanda hotel and some solutions for improving its service quality
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3387An investigation into the service quality of the reception department of memority hotel & villas in Hoi An city and some solution to improving it
This study uses a variety of methods such as observation, analysis, and evaluation. To complete the survey and make comments have combined the knowledge and the real working situation of the hotel receptionist.
3388An investigation into the serving quality of the guiding staff of Hue monuments conservation centre
Chapter 1. Introduction; Chapter 2. Theoretical background; Chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Suggestions.
3389An investigation into the serving staff for buffet breakfast at Hoang Anh Gia Lai and suggestions for better service
In this graduation paper, I have focused on searching the work of the service staff in Food and Beverage department at Hoang Anh Gia Lai hotel. In particularly, I researched real status of the Food and Beverage department, and gave some tables for evaluation and analyses to improve service quality of Hoang Anh Gia Lai hotel. Besides, I had some suggestions so as to contribute to the development of this hotel.
3390An investigation into the situation and some solutions for improving the serving operation for in-house guests of the receptionist at Truong Son Tung II Hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.