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3201An investigation of strengths and weaknesses of butler service at Fusion maia beach resorts and some suggestions

Chapter 1. Is the Theoretical Background about hotel business, the Front Office Department and Butler Services; Chapter 2. Is Case Description describing the overview of Fusion Maia Beach Resorts, FO Department and organizational framework at this hotel; Chapter 3. Includes the real situation of the service quality of the Butler Services with the Analysis and Evaluation.

3202An investigation of the current situation and solutions to improve service quality at Dasushi Japanese Restaurant

Analyzing and evaluating the business performance and present circumstances of attracting guests at Dasushi Japanese Restaurant in recent years to identify flaws and causes in order to help improve the restaurant's business; Proposing some solutions to attract customers to use food and drink services at the restaurant; Proposing solutions to improve the service quality at the restaurant.

3203An investigation of the current situations and some solutions to improving the service quality of the customer care department at Sagatex Vietnam Co.,LTD

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: General information about central hotel & spa; Chapter 4: Analysis and evaluation; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.

3204An investigation of the pros and cons of the reception in the Sala Da Nang Beach Hotel and some solutions to enhance its services

Chapter 1: General information with rationale, aims and objectives, scope of the study, method of study, and study’s organization of the study will be given; Chapter 2: Theoretical background for this report will be presented; Chapter 3: Case description of Sala Danang Beach hotel, introducing the Reception department and the overview of the hotel's check-in and check-out procedure; Chapter 4: Analysis and ealuation of the check-in and check-out procedures at the Sala Danang Beach hotel; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions to enhance the quality of the Sala Danang Beach hotel check-in and check-out procedure.

3205An investigation of the strengths and the weaknesses of reception department of Bamboo Green Hotel in Danang and some suggestions

The importance of an investigation of the strengths and weakness of Bamboo Green's reception department and some solution. The correct appreciation of the service quality of Bamboo Green's reception department. The improvement of the weaknesses in the hotel after the investigation.

3206An investigation the current situation and solution to improve the service quality of the front desk at An Dan Oasis hotel

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.

3207An investigation the real situation and some solutions to improving the service quality of the front office department at Le Hoang beach hotel

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.

3208An investigation the real situation and some solutions to improving the training quality at mercure Danang french village Bana Hill hotel

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Suggested translation; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.

3209An investigation the strengths and the weaknesses of Hung Phat hotel in tourists attraction and some solutions to overcoming its shortcomings

Chapter 1. Theoreticaal background; Chapter 2. Case description ; Chapter 3. Analysis and evaluation.

3210An investigaton into the real situation and some solutions for improving the quality of reception service at Maximilan Danang Beach Hotel

Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.