3201An investigation into the real situation and some solutions to improving the service quality of reception department at Saigontourane hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Suggested translation; Chapter 4: Analysis; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3202An investigation into the real situation and some solutions to improving the service quality of reception department at Satya Danang Hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggeted solutions; Chapter 6: Conclusions and suggestions.
3203An investigation into the real situation and some solutions to improving the service quality of reception department at Sunrise Resort and SPA, Hoi An
Chapter I: The theorical background; Chapter 2: Case Description; Chapter 3: Analysis and evaluation.
3204An investigation into the real situation and some solutions to improving the service quality of reception department at Vaia Boutique hotel HoiAn
In this graduation paper, I would like to research the real situation to improve the service quality of the reception department and then give some solutions to improving the Reception department here.
3205An investigation into the real situation and some solutions to improving the service quality of reception departmnet at Hoi An Silk Village Resort & Spa
Theoretical bases on service quality and services quality of the reception deparment at the hotel; The quality of service of the reception department at Hoi An Silk Village Resort & Spa; Strengths and weaknesses of the reception department at Hoi An Silk Village Resort & Spa and some solution to improving the quality of reception department.
3206An investigation into the real situation and some solutions to improving the service quality of reception service at Ban Thach riverside hotel & resort
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3207An investigation into the real situation and some solutions to improving the service quality of reception service at Lang Co beach resort
Part a. Introduction; Part b. Content (chapter 1. Theoretical background; chapter 2. Case description; chapter 3. Analysis and evaluation); Part c. Conclusion and suggestions.
3208An investigation into the real situation and some solutions to improving the service quality of receptionists at Bien Vang hotel, Danang
In this graduation paper, I would like to investigate into the service quality of the Front Office Department in Bien Vang Hotel and give some suggestions to improve it. This graduation paper (a) stater why I selected this topic(rationale),(b) presents some concepts involved in front office department and the service quality,(c) describes Bien Vang Hotel and the services of the front office department,(d) analyses and evaluates the service quality of the front office department and ( e) gives some suggestion for improving it. By doing this research. I hope the Bien Vang Hotel will attract more guests to the hotel.
3209An investigation into the real situation and some solutions to improving the service quality of sightseeing guide office in Hoi An center for culture – sports – radio - television
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3210An investigation into the real situation and some solutions to improving the service quality of teambuilding activities in tour for customers as workers at Vietravel tourism - Da Nang branch
Chapter 1: Overview of team building activities in tourism and worker customers; Chapter 2: Current situation of team building development for worker customers at Vietravel company - Da Nang branch; Chapter 3: Solutions to develop team building activities at Vietravel company - Da Nang branch.





