3201An investigation into the real situation and some solutions to improve customer satisfaction about service quality at Danang Tower Restaurant
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3202An investigation into the real situation and some solutions to improve recruitment quality in the front office division at risemount previer resort Danang
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3203An Investigation into the real situation and some solutions to improve service quality of the reception department at Minh Toan Galaxy Hotel
The study consists of 3 parts: In each part, I will discuss different issues. Part A is to introduce information in the rationale, the aims and objectives, the scope of the study, the methods of the study and the organization of the study. Part B is the development of the study. In this part, I will focus on 3 chapters: Chapter 1: Theoretical Background Chapter 2: Case Description Chapter 3: Analyze and discuss about the real situation of the reception in Minh Toan Galaxy Hotel and some solution to solve the problem to attract customers. Part C is conclusions and suggestions.
3204An investigation into the real situation and some solutions to improve the english communication skills of the front office's staff at the Wyndham Danang Golden Bay hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3205An investigation into the real situation and some solutions to improve the english skills of the front office department at almanity Hoi An resort and spa
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggeted solutions; Chapter 6: Conclusions and suggestions.
3206An investigation into the real situation and some solutions to improve the english skills of the receptionists at Victoria Hoi An beach Resort & Spa
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3207An investigation into the real situation and some solutions to improve the quality of banquet service at Green hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case decription; Chapter 4: Analysis and evaluation; Chapter 5. Dificultities and solutions; Chapter 6. Conclusion and suggestions.
3208An investigation into the real situation and some solutions to improve the quality of food and beverage services at Jolia Hotel & Apartment
Chapter 1: The Introduction includes rationale, aims and objectives, scope of the study, method and organization of the study; Chapter 2: Theoretical background revolves around the themes of hotel, food and beverage services; Chapter 3: Case description overviews both JOLIA Hotel & Apartment or F&B Department at here; Chapter 4: Analysis and evaluation the real situation on F&B services’ quality; Chapter 5: Difficulties and suggested solutions to improve the quality of F&B Services at JOLIA H&A; Chapter 6: Conclusion and suggestions.
3209An investigation into the real situation and some solutions to improve the quality of reception service at Citadines Pearl Hoi An
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3210An investigation into the real situation and some solutions to improve the service quality for international customers of the reception department at Lavender Home hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.





