3091An investigation into the real situation and some solutions to improving the quality of reception department at 7seven Sea Hotel Da Nang
The graduation paper embarks on a study of real context at reception outlet in Samdi Hotel. Accordingly, an analysis of actual problems in the outlet will be exposed clearly related to quality - based reception department. Through the discussion about the problems, author would like to give some recommendations for Samdi Hotel to enhance customer service skills at the Reception Department, author hope my recommendations will help the hotel exceed customer’s expectation and contribute to the growth of hospitality industry of the hotel.
3092An investigation into the real situation and some solutions to improving the quality of reception department at daystar hotel
In this graduation paper, I would like to investigate into the service quality of the reception department at Daystar Hotel and give some solutions to improve it. This graduation paper stater why I selected this topic, presents some concepts involved in reception department and the service quality, describes Daystar hotel and the services of the front office department, analyses and evaluates the service quality of the front office department and gives some suggestion for improving it. By doing this research, I hope the Daystar hotel will attract, more guests to the hotel.
3093An investigation into the real situation and some solutions to improving the quality of reception department at four points by Sheraton Danang Hotel
Chapter 1: Introduction; Chapter 2: The theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.
3094An investigation into the real situation and some solutions to improving the quality of reception department at Hoi An Historic Hotel
This graduation paper investigates the real situation and provides solutions to improving the service quality of the Reception Department at Hoi An Historic Hotel. This case study is carried out based on the theoretical background and the practical data. To obtain the results, I have collected all of the main related information about the hotel, tourist, etc. from the primary and secondary sources, such as textbooks, the Internet, as well as the data of the Reception Department and the customer’s evaluations of the hotel through my survey, findings, and observation. Based on this information,author would offer some characteristics of staff, service, organizational structure and tourist resource of the hotel, then propose some suggestions to improve the service quality of the Receptionist.
3095An investigation into the real situation and some solutions to improving the quality of reception department at Lavender Riverside hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3096An investigation into the real situation and some solutions to improving the quality of reception department at Legacy hotel Da Nang
Part a: introduction; part b: development (chapter 1: theoretical background; chapter 2: case description; chapter 3: analysis and evaluation); part c: suggestions and conclusion.
3097An investigation into the real situation and some solutions to improving the quality of reception department at Muong Thanh Grand Quang Nam Hotel
Chapter I is theoretical background about hotel and the quality of the reception department service; Chapter II is case description describing the overview of Muong Thanh Hotel and real situation the quality of the reception department service at this hotel; Chapter III is the analysis and evaluation of the problems.
3098An investigation into the real situation and some solutions to improving the quality of reception department at Pavilion Hotel Danang
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
3099An investigation into the real situation and some solutions to improving the quality of reception department at Vinpearl Resort & spa Hoi An
This graduation paper focused on the real situation of Vinpearl Resort & Spa Hoi An. It is an analysis of the strengths and weaknesses of the Reception Department at the hotel. In my paper, I give some tables of the number of guests as well as business of Vinpearl Resort & Spa Hoi An to make more clearly. Through discussing these problems, I will provide some suggestions to improve the quality of the Reception Department in Vinpearl Resort & Spa Hoi An.
3100An investigation into the real situation and some solutions to improving the quality of reception service at De L’amour hotel
This graduation paper focused on the real situation of De L’amour Hotel. It is an analysis of the strengths and weaknesses of the Reception Department at the hotel. In my paper, I give some tables of the number of guests as well as the business of De L’amour Hotel to make more clear. By discussing these problems, I will provide some suggestions to improve the quality of the Reception Department in De L’amour Hotel.