2981An investigation into the real situation and solutions to improving service quality at food and beverage at Hoi an Historic Hotel
My graduation paper has three specific objectives. The first is giving some basic theories of hotel business, F&B service in hotel, the process of service and the factors affecting the quality of service of F&B department. The second is the real situation of the service quality at F&B department in Hoi An Historic Hotel. The last is some suggestions to improve the service quality at F & B at Hoi An Historic Hotel.
2982An investigation into the real situation and solutions to improving service quality at senses restaurant in Pullman resort Da Nang
During the current crisis, all markets require for high competition and profession. This case study is “An investigation into the real situation and solutions to improving services quality at Senses Restaurant in Pullman Resort Da Nang”. Business dining division is considered as the field's basic business services at Pullman Resort, but the real quality of service in this department is not really perfect, because it hasn’t been fully developed its own strengths.
2983An investigation into the real situation and solutions to improving service quality at Sun River Hotel
Analysis about the problems in service quality of the hotel.
2984An investigation into the real situation and solutions to improving the guests' attitude about Bamboo Green hotel
Theoretical background, case description, analysis and evalution, difficulties and solutions. Suggestions and conclusion.
2985An investigation into the real situation and solutions to improving the housekeeping department of Thai Binh Duong hotel
Chapter 1: Theoritical background; Chapter 2: Case description; Chapter 3: Analysis and evaluation.
2986An investigation into the real situation and solutions to improving the performance of food and beverage service department at royal lotus hotel Da Nang
This graduation paper focuses on the real situation of Royal Lotus Hotel. Particularly, it analyzes the real situations of and suggests solution for F&B service at Royal Lotus Hotel. In my paper, I give some drawbacks to the F&B serving process at the Royal Lotus Hotel. After discussing those problems, I will give some solutions and suggestions to improve service processes of the F&B Department at Royal Lotus Hotel.
2987An investigation into the real situation and solutions to improving the quality of Halina hotel food services
Introduction; Theoretical background; Case description; Analysis and evaluation; Conclusion and suggestions.
2988An investigation into the real situation and solutions to improving the quality of human resources at Royal Lotus Danang hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Suggestions and conclusions.
2989An investigation into the real situation and solutions to improving the quality of restaurant service at White sand Hotel and apartment
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.
2990An investigation into the real situation and solutions to improving the quality of service at the reception department of century hotel Da Nang
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.