2921An investigation into the real situation and some solutions to improving the quality of reception department at four points by Sheraton Danang Hotel
Chapter 1: Introduction; Chapter 2: The theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.
2922An investigation into the real situation and some solutions to improving the quality of reception department at Hoi An Historic Hotel
This graduation paper investigates the real situation and provides solutions to improving the service quality of the Reception Department at Hoi An Historic Hotel. This case study is carried out based on the theoretical background and the practical data. To obtain the results, I have collected all of the main related information about the hotel, tourist, etc. from the primary and secondary sources, such as textbooks, the Internet, as well as the data of the Reception Department and the customer’s evaluations of the hotel through my survey, findings, and observation. Based on this information,author would offer some characteristics of staff, service, organizational structure and tourist resource of the hotel, then propose some suggestions to improve the service quality of the Receptionist.
2923An investigation into the real situation and some solutions to improving the quality of reception department at Lavender Riverside hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
2924An investigation into the real situation and some solutions to improving the quality of reception department at Legacy hotel Da Nang
Part a: introduction; part b: development (chapter 1: theoretical background; chapter 2: case description; chapter 3: analysis and evaluation); part c: suggestions and conclusion.
2925An investigation into the real situation and some solutions to improving the quality of reception department at Muong Thanh Grand Quang Nam Hotel
Chapter I is theoretical background about hotel and the quality of the reception department service; Chapter II is case description describing the overview of Muong Thanh Hotel and real situation the quality of the reception department service at this hotel; Chapter III is the analysis and evaluation of the problems.
2926An investigation into the real situation and some solutions to improving the quality of reception department at Pavilion Hotel Danang
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
2927An investigation into the real situation and some solutions to improving the quality of reception department at Vinpearl Resort & spa Hoi An
This graduation paper focused on the real situation of Vinpearl Resort & Spa Hoi An. It is an analysis of the strengths and weaknesses of the Reception Department at the hotel. In my paper, I give some tables of the number of guests as well as business of Vinpearl Resort & Spa Hoi An to make more clearly. Through discussing these problems, I will provide some suggestions to improve the quality of the Reception Department in Vinpearl Resort & Spa Hoi An.
2928An investigation into the real situation and some solutions to improving the quality of reception service at De L’amour hotel
This graduation paper focused on the real situation of De L’amour Hotel. It is an analysis of the strengths and weaknesses of the Reception Department at the hotel. In my paper, I give some tables of the number of guests as well as the business of De L’amour Hotel to make more clear. By discussing these problems, I will provide some suggestions to improve the quality of the Reception Department in De L’amour Hotel.
2929An investigation into the real situation and some solutions to improving the quality of reception service at Furama resort Danang
Part A is the introduction of the graduation paper, consist of rationale, aims and objectives, scope of the study, methodology of the study and organization of the study; Part B includes: Chapter 1. Is about theoretical background about hotel business and Reception Department; Chapter 2. Is case description , describe the overview of the Reception Department at Furama Resort Danang; Chapter 3 includes real situation at the Reception Department with the analysis and evaluation; Part C is the suggestions for improving the quality of reception service at Furama Resort Danang, and conclusion.
2930An investigation into the real situation and some solutions to improving the quality of reception service at Kay hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.